UNIT // CS-TH-CN
OPEN (HIRING NOW)
Full-Time Position
BILINGUAL CS
HYBRID REMOTE
Customer Service (CS) — Logistics Operations (Thai - Chinese Bilingual)
Hybrid Work From Home • Fluent in Thai & Chinese • 1-2+ Years Experience
ภาษาที่ใช้
Fluent Thai & Mandarin Chinese
ประสบการณ์
1 - 2+ Years Experience
สถานที่ทำงาน
Hybrid WFH
ค่าตอบแทน
ตามตกลง + โบนัส
01 Key Responsibilities
- Manage customer communications, inquiries, and logistics coordination in Thai and Mandarin Chinese.
- Track and monitor shipments (Track & Trace) across cross-border trucking, ocean freight, and air cargo routes.
- Inspect, prepare, and verify trade documentation such as B/L, Commercial Invoices, Packing Lists, and customs files.
- Liaise closely with internal operations, port customs brokers, and cross-border trucking teams in Thailand and China.
- Handle proactive problem solving, providing timely and professional service to enterprise customers.
- Maintain and update operational shipment data accurately within company operating systems.
02 Candidate Qualifications
- Thai national with a Bachelor’s degree in Logistics, Chinese Language, International Business, or related fields.
- Fluent in Mandarin Chinese (listening, speaking, reading, writing) equivalent to HSK 5 or demonstrated commercial fluency.
- 1 - 2+ years of relevant experience in Customer Service, Freight Forwarding, Shipping, or International Trade.
- Strong communication, negotiation, and interpersonal skills with a dedicated customer-first mindset.
- High responsibility, self-driven, and adept at managing time effectively in a Remote / Hybrid work environment.
- Knowledge of customs clearance regulations, tariff codes, or cross-border Thailand-China logistics is a strong plus.
03 Perks & Benefits
Hybrid Work From Home
Remote-first flexibility saving you commute time and daily travel stress.
Travel Allowance
Travel allowances provided for periodic in-person team meetings and client visits.
Competitive Pay & Bonus
Competitive salary structure + Annual Bonus and Performance-based bonuses.
Statutory Social Security
Full statutory social security and labor protection benefits.
Telecom Allowance
Company SIM card or monthly allowance for phone calls and mobile internet.
Work Equipment & Support
Necessary working tools and equipment provided for seamless day-to-day operations.
Paid Time Off
Annual vacation leave, public holidays, and statutory personal leaves.
Career Growth & Training
Mentorship and training opportunities in international freight and supply chain.
HOW TO APPLY
Submit your Resume / CV and expected salary to: hr@logisticsnolimit.com